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How to Lay a Solid CX Foundation
The critical conversations your business needs to have to create a solid CX (customer experience) foundation.
Ready to Flow: Tips for Efficient Email Collaboration
Email campaign planning feel like herding cats? Get organized so you can confidently (and efficiently) hit that “Send” button.
Easy-to-Use Content Tools: Content Tracker
Need an easy way to keep track of email copy, images and links? Try this tool to get organized.
Simantel + Caterpillar® = Eight Trophies From the 2022 Telly Awards
Simantel’s work on Caterpillar’s Wheeled Excavator video garnered big winnings at this year’s Telly Awards.
Understanding the Consumer in a CX Organization
Blue- or white-collar, infrastructure consumers share a mindset that leverages the logic and emotion they need to do the job.
Simantel’s UX Program Takes the Gold
The Communicator Awards recognize Simantel and Caterpillar for excellent online customer experience.
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